Refund policy

Returns & Right of Withdrawal

You have the right to cancel this contract within 30 days without giving any reason. The withdrawal period is 30 days from the day on which you, or a third party named by you, take possession of the goods.

Returns: Return shipping is free for you. We provide you with a return label.

Refund: Once we receive your return, we refund the full purchase price within 3–5 business days to your original payment method.

Warranty: 1-year manufacturer's warranty on all parts. In the event of a defect within the warranty period, you receive a free replacement.

Contact for returns: Email: info@levenora.com WhatsApp: +49 157 8687 851